Terms of service

Terms of Service

These Terms of Service govern your use of the EkkaReef website, operated by Ekka Reef Pty Ltd, ABN 11 698 131 574. By accessing or purchasing from this site, you agree to be bound by these terms. If you do not agree, please do not use this website.

Use of the Website
You must be at least 18 years old, or have parental or guardian consent, to use this site and make purchases. You agree to provide accurate and current information when creating an account or placing an order, and not to use the site for any unlawful or fraudulent purpose.

Orders and Payment
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including suspected fraud or errors in pricing or product information. Prices are listed in Australian dollars and may change without notice. Payment must be received in full, or as a deposit for pre-orders, before an order is processed.

Pre-Orders
Some products are offered on a pre-order basis and require a deposit to secure the item, with the balance due before shipping. Estimated shipping timeframes are approximate and may change due to manufacturing or shipping delays. Our Refund Policy governs cancellations of pre-orders.

Shipping and Delivery
We aim to dispatch orders within the timeframes stated on the site or in your order confirmation. Delivery times may vary based on location and the shipping method selected at checkout. We are not responsible for delays caused by couriers or circumstances outside our control.

Returns and Refunds
Returns, refunds, and cancellations are governed by our Refund Policy, which forms part of these Terms of Service.

Intellectual Property
All content on this website, including logos, images, product designs, and text, is the property of Ekka Reef Pty Ltd and protected by copyright and trademark law. You may not reproduce, distribute, or use this content without our written permission.

Limitation of Liability
To the maximum extent permitted by law, Ekka Reef Pty Ltd is not liable for any indirect, incidental, or consequential damages arising from your use of this website or our products, including but not limited to loss of income or enjoyment of a product.

Governing Law
These Terms of Service are governed by the laws of Queensland, Australia, and any disputes will be handled in the courts of that jurisdiction.

Changes to These Terms
We may update these Terms of Service from time to time. Continued use of the website after changes are posted constitutes acceptance of the updated terms.

Contact
Questions about these Terms of Service can be sent to ekkareef@outlook.com